Shipping & Returns

Canadian Shipping Standard
(3 to 8 Business Days)

Spend $1 to $99
Shipping is $12.99
Spend over $100
Shipping is FREE 

Canadian Shipping Express
(1 to 4 Business Days)

Shipping is $19.99

USA (Continental)
(1 to 2 Weeks)

Spend $1 to $99
Shipping is $12.99
Spend over $100
Shipping is FREE

Local Pickup (SKN Clinic, Yaletown, Vancouver)
(1 to 24hrs to prepare Mon-Sat)

We offer local pickup for residents of Greater Vancouver. Once your order is placed, we will prepare your order. Your order can take up to 24hrs to prepare, so make sure you wait and receive your Order Pickup Notification before coming to SKN.

Your Order Pickup Notification is different from your invoice and should arrive within 1-24hrs. Once you have received this notification please bring it with you when you come to pick up your order at:

SKN Clinic in Yaletown
#150 1152 Mainland Street
Vancouver, BC V6B 4X2

If you have any questions about your order please do NOT call SKN Clinic. We ask that you please email us directly at

We DO NOT ship outside of Canada / USA (Continental)

All prices in CAD (canadian dollars)

All packages are sent using Canada Post.

Deliveries originate in Vancouver, BC, and estimated delivery times are dependent on final destination. Our time estimates above are not guaranteed. They are there for general information only. We cannot guarantee acurate delivery times.

Orders usually ship within 24-48hrs (Business days only)

You will be notified when your order has left the store.



If a customer is not satisfied with a product, they are welcome to return it for a full refund within 7 days of purchase. The product must be in it's original packaging and unused. The customer is responsible for the return shipping charges. The SKN Shop reserves the right to refuse a refund if the product is found to be open and/or used.

NOTE: If you qualified for free shipping (on orders over $100), then the amount we paid for shipping will be deducted from your refund.

Use our return form here to start the return process